Free NDIS Assistive Technology: Great Tech Products for Seniorsh My Aged Care & NDIS Programs

For many seniors, staying connected, safe, and independent can be a challenge. Technology offers incredible solutions, but it often comes at a price — and many devices are too complex or overwhelming for elderly users. The good news? Free NDIS assistive technology and My Aged Care-funded products are available for eligible Australians. These government-funded programs can cover the cost of essential devices, making it easier for seniors to access tools that genuinely improve their daily lives.


In this guide, we’ll explore what free NDIS assistive technology is, how it works, and the best tech products you can get through the NDIS and My Aged Care today.

Picture of a man holding a BigPurplePhone SilverFox Edition. Happy and relaxed, the phone shows big buttons and a simple user interface.

What Is Free NDIS Assistive Technology?

Free NDIS assistive technology refers to devices or systems that the National Disability Insurance Scheme will fund for eligible participants. To qualify, the technology must be “reasonable and necessary” — meaning it directly supports the person’s disability, improves independence, and provides value for money.


Examples of free NDIS assistive technology include:

  • Seniors phones with simplified interfaces

  • Tablets for communication or accessibility apps

  • Smart home devices like Google Home or Alexa

  • Video doorbells and locks for improved safety

  • Specialised phones such as the BigPurplePhone or KISA phone


The NDIS may cover these items in full or in part, depending on the participant’s plan and needs. For many seniors, this means that essential tech can be provided at no out-of-pocket cost.

My Aged Care and Assistive Technology

While free NDIS assistive technology is available for Australians under 65 with disabilities, those aged 65 and over can often access similar supports through My Aged Care. Home Care Packages and the Commonwealth Home Support Programme (CHSP) both include funding for assistive technology when it helps seniors stay safe, connected, and independent.


Together, the NDIS and My Aged Care create pathways for seniors and their families to access free assistive technology that truly makes a difference.

How Government Programs Support Seniors With Tech

  • NDIS is designed for Australians under 65 living with a permanent disability. It covers assistive technology that supports independence, safety, communication, and daily living.

  • My Aged Care provides funding and services for people aged 65+. Through Home Care Packages or the Commonwealth Home Support Programme (CHSP), seniors can access a wide range of supports — including assistive technology.

👉 Learn more: NDIS assistive technology guidelines | My Aged Care assistive technology info

Great Tech Products Covered by My Aged Care & NDIS

BigPurplePhone – A Simple Phone for Seniors

The BigPurplePhone is one of the best examples of free NDIS assistive technology. It’s designed specifically for seniors who want a safe, simple way to stay in touch. Unlike complex smartphones, BigPurplePhone offers:

  • Large text and icons for easy use

  • Spam and scam call blocking

  • A Safe Caller List for trusted contacts

  • Built-in video calling and photo sharing

Because it’s listed under Geat2Go and the National Equipment Database (NED), BigPurplePhone can be purchased through My Aged Care or claimed under NDIS funding. For seniors, this means an easy-to-use phone for elderly users could be entirely free.

A picture of the BigPurpePhone SilverFox Edition with big buttons and a simple interface for easy navigation.
👉 Shop BigPurplePhone

KISA Phone

The KISA Phone is another excellent option for free NDIS assistive technology. With large tactile buttons, an SOS function, and optional Braille, it’s designed for seniors with vision challenges, cognitive decline, or mobility issues. Recognised under the NDIS as an assistive device, KISA is a practical choice for seniors who prefer physical buttons over touchscreens.


👉 Explore KISA Phone

Picture of the KISA phone.

Smart Home Devices (Google Home, Alexa)

Voice-controlled devices are a powerful example of free NDIS assistive technology that improves daily living. Seniors can use smart speakers to:

  • Control lights and appliances by voice

  • Set reminders for medication

  • Play music, news, or audiobooks

  • Call family members hands-free

These devices are often classified as low-cost AT under NDIS, meaning they can be included in plans with minimal paperwork. For My Aged Care clients, smart devices may also be funded through Home Care Packages.


👉 Smart Home Devices – JB Hi-Fi

picture of a google home speaker.

Smart Doorbells & Locks (Ring)

Safety is a huge part of independence, and free NDIS assistive technology can include home safety devices like video doorbells and smart locks. These allow seniors to see who is at the door without rushing, reducing the risk of falls and increasing confidence at home.


👉 Ring Video Doorbell

Picture of the ring digital doorbell on the side of a door.

How to Apply for Free NDIS Assistive Technology

Accessing free NDIS assistive technology is a straightforward process if you know the steps:

  1. Talk to your Support Coordinator or Planner — explain what tech you need and how it supports your goals.

  2. Provide supporting evidence — for low-cost AT (under $1,500), you often don’t need detailed reports. Higher-cost tech may require quotes or professional assessments.

  3. Order from approved suppliers — such as Geat2Go or other registered providers.

For My Aged Care, speak with your provider to include assistive technology in your care plan.

Why Free NDIS Assistive Technology Matters

The biggest benefit of free NDIS assistive technology is empowerment. Seniors no longer need to struggle with complex smartphones, unsafe home environments, or the cost of staying connected. By accessing government-funded products, they can:

  • Stay safe from scams and unsafe calls

  • Connect with family and friends easily

  • Maintain independence in their own home

  • Reduce the stress of learning complicated tech

For families, this also means peace of mind knowing their loved ones are safer, more confident, and less isolated.

Conclusion

Free NDIS assistive technology is transforming lives across Australia. From phones like BigPurplePhone to smart devices and communication tablets, these products make independence easier and more affordable for seniors.


If you’re looking for the best option to keep your loved ones connected, safe, and confident, check out the BigPurplePhone today — available through both NDIS and My Aged Care funding.


Because staying connected shouldn’t be complicated, and with free NDIS assistive technology, it doesn’t have to be.

Frequently Asked Questions

What is “free NDIS assistive technology”?
It refers to devices funded by the National Disability Insurance Scheme when they are considered reasonable and necessary for a participant’s goals. For eligible people, items can be fully covered (or heavily subsidised), so there’s no out-of-pocket cost. Examples include seniors phones, tablets for communication, smart speakers, and home safety devices.
Who is eligible to get assistive technology through the NDIS?
Australians under 65 with a permanent and significant disability who meet NDIS access requirements. The device must directly support the participant’s functional needs and deliver value for money. For people 65+, similar supports are often available via My Aged Care (Home Care Packages or CHSP).
Does My Aged Care also fund technology?
Yes. My Aged Care can include assistive technology within a Home Care Package or via CHSP to improve safety, independence, and social connection. Your provider helps assess the need and purchases approved items on your behalf.
What products can be funded?
Common examples include a simple phone for seniors (e.g., BigPurplePhone), button phones (e.g., KISA Phone), tablets used for communication and accessibility apps, smart speakers (Google Home/Alexa) for reminders and voice control, and home safety devices like video doorbells or smart locks. The right choice depends on the person’s goals and support plan.
Is the BigPurplePhone eligible under NDIS or My Aged Care?
BigPurplePhone is typically purchased as a communication assistive technology when it meets plan goals. It is also available via My Aged Care providers through approved equipment suppliers. Ask your support coordinator/provider to include it in your plan and obtain a quote.
Do I need an assessment or quote?
For low-cost, low-risk items (commonly up to about $1,500), detailed assessments are often not required—your provider may only need a simple justification and a receipt/quote. Mid/high-cost items usually need clinical advice (e.g., from an OT) and formal quotes before purchase.
How do we actually apply and buy the device?
Speak to your NDIS planner or Support Coordinator about the need, gather any clinical advice if required, obtain a supplier quote, and purchase through a registered or appropriate provider. In My Aged Care, your package provider handles approvals and ordering once it’s included in the care plan.
What’s the difference for self-managed vs plan-managed participants?
Self-managed participants can pay the supplier directly and claim back with documentation that shows the purchase aligns to their plan. Plan-managed participants ask their plan manager to pay the supplier’s invoice. Agency-managed purchases generally go through registered providers only.
Are ongoing costs like SIM plans, data or subscriptions covered?
It depends on the plan and justification. The NDIS usually funds the assistive technology item itself; ongoing usage costs (e.g., mobile plans, cloud subscriptions) are assessed case-by-case and are not always included. My Aged Care providers may also treat ongoing fees separately.
Who owns the device, and what about repairs or replacements?
Ownership and maintenance arrangements vary by program and provider. Generally, the device is purchased for the participant’s use; normal wear-and-tear repairs or replacement may require further approval or be funded from the relevant budget. Keep invoices and warranties and report faults to the supplier promptly.
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